Terms and conditions

Credit card payments in favor of Laurens Brock are collected by TREKKSOFT AG, Hauptstrasse 15, 3800 Matten, Switzerland ("TREKKSOFT"). TREKKSOFT will appear as SOGN TOURS on your credit card statement. The domain where you enter and process your payment is owned and operated by TREKKSOFT.

Please send an e-mail to finance@trekksoft.com for all inquiries regarding your credit card payments and chargebacks.

1. Booking and confirmation

An order to Sogn Tours shall be in writing, by e-mail or done through our online booking system. When Sogn Tours confirmed the trip, the booking is binding.

 

2. Cancellation ( for individual travelers / groups up to 9 people )

Cancellations must always be made in writing, (e-mail), to Sogn Tours.

If you cancel your tour:

 

3. Cancellation ( for groups of 10 people and more )

Cancellations must always be made in writing, (e-mail), to Sogn Tours.

If you cancel your tour:

 

4. Changes or cancellation by us

Sogn Tours reserves the right to move or cancel tours due to weather conditions, illness / injury among guides, or if there are not enough participants. The participants shall be notified as early as possible. If Sogn Tours cancel the tour, the customer will not be charged. If the weather conditions indicates that the tour is not feasible, participants will be offered alternative guiding tours. 

In case of changes, you may cancel your tour. We will refund all payments made directly to us in respect of the tour cost. We will not refund any personal expenses you may have incurred as a result of your booking such as flight payments, travel insurance, equipment purchases, etc.

 

6. Responsibility

Sogn Tour’s liability as a result of confirmed tour follows Norwegian laws and regulations. We declare that participation in our tours is at your own risk. Each participant must evaluate whether he / she meets the requirements tour sets. Accident insurance and travel insurance is participant's own responsibility.

Sogn Tours is committed to: